What is OpMon Startup - FAQ

Contents

1 How can I buy OpMon Startup?
2 What is the limit devices (hosts) or services?
3 What is a Device?
4 How it works the license of OpMon Startup?
5 How it works the support of OpMon Startup?
6 How do I download the OpMon?

How can I buy OpMon Startup?

OpMon Startup can be acquired by the OpServices store at http://www.opservices.com.br/store external link.

The online store has two payments systems:

PayPal for costumers outside Brazil
PagSeguro for brazilian costumers

Both sites are safe and reliable.

What is the limit devices (hosts) or services?

The license limit is 25 devices or 500 services. Not exceed either of these two numbers.

What is possible monitor? (Example)

25 devices and 500 services
25 devices and 300 services
24 devices and 500 services
20 devices and 200 services

What is not possible to monitor? (Example)

25 devices and 550 services
25 devices and 501 services
26 devices and 500 services
26 devices and 300 services

What is a Device?

Device is a host and It can be characterized by:

Networks (routers, switches, etc.); Servers Operating Systems Web and FTP; E-mails; Database; Printers; No-breaks; Air-conditioned; Surveillance cameras; Virtual machines; Storages; Electronic invoices; Applications; Among others devices.

How it works the license of OpMon Startup?

The license of Startup OpMon is for an unlimited time, however, the support is included only in the first year.

To use support in the next year and OpMon's upgrade, the customer must purchase the license again.

How it works the support of OpMon Startup?

OpMon Startup support four incidents via email for 1 year. Emails should be sent to suporte@opservices.com.br.

How do I download the OpMon?

To download the OpMon you must access the download page: http://www.opservices.com.br/Download external. If you have already registered at our site simply make the login. If you is not registered you must click on "Create New Account" (It will be necessary some information as user registration, e-mail, name, company, address, city and phone).

After these steps, open the download page of OpMon with the download options:

Download (DVD Image) OpMon_4.5. (If you choose install the ISO, OpMon need a physical machine dedicated to it. If installed on a usual machine, OpMon will automatically format the machine)
Download (VMware App) OpMon_4.4